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Customer Feedback
 
We have thousands of happy customers that shop with us at www.pretty-pieces.co.uk and they return to us - we think! - because we always strive to offer the very best in customer care and affordable, good quality products.  We welcome all comments, suggestions and feedback from Pretty Pieces customers to help us improve, so do contact us if there is anything that you would like to feed back to us on.  You can give your feedback in a couple of ways:
  • help other customers by writing a review on products that you have bought.  Log in to My Account, find the item in the store you would like to review, click the Write a Review link or the Be the first to write a review link... on the product page to comment on the item and give it a star rating.  Your review will appear on the product page.
  • send us an email at info@pretty-pieces.co.uk 
Here is a small selection of the feedback we have had:
 I placed my first order with you at the weekend, and it was delivered yesterday.  I felt compelled to e-mail you to let you know how impressed I am, not only with the products, but also the fantastic service you provide - nowadays people are so quick to criticise when something isn't up to scratch, but seem less keen to offer praise where it's due. It was a real joy to open my package, with everything nicely wrapped in tissue paper - what a treat!  I originally visited your website to purchase some Denman Fine Hair No Slip Grip Banana Hair Clamps.  I'd recently purchased one elsewhere, and it's brillant - the best by far that I've ever used.  It really does stay in place all day.  Not only was your website offering these clips at a cheaper price, but I also discovered some other lovely gems.  The Linzi Clip (which I'd never heard of before) is fantastic! Thank you once again for the great hair accessories and the excellent service. C. Jones, Bristol
 
Hi just to say we are thrilled with our hair accessories for my wedding in August, perfect! thankyou, Sarah
 
Just to let you know that my shopping arrived today.  Thank you very much.  I will return to your site. Best wishes, Ann
 
I am extremely impressed with the quick delivery for my hair bands.  I only ordered them yesterday afternoon and they were with me this morning and exactly as described.  Excellent. Hazel
 
Excellent service & fast delivery. Would definitely use again. Thanks very much. Rachel
 
Oh thank you so very much for that.   I'll be sure to let my  friends know of your excellent service and customer care.   As I am  growing my hair I am sure I will be visiting you again for some more  orders. Chris.
 
I have received the order by 10.20 this morning and would like to applaud your efficiency.  I will order again in the future.  Thanks from Lindsay.
 
Hi, Thank you very much for processing my order so quickly - great service. The necklace arrived yesterday and is gorgeous! Thanks again, Heather from Bicester, Oxfordshire
 
I just wanted to say thanks very much for the great service this week, and I really love the Linziclips, they are so comfortable and neat to wear, thanks again. Sarah from Cheshire
 
I have received my items today, many thanks for a fast service! FR, Gloucestershire
 
I love my Linziclip, it is really comfortable.  I'll definitely be back for more! Sam from West Midlands
 
I bought some jewellery and hairclips as presents for friends - they love them!  Thanks Pretty Pieces! SR from Warwickshire
 
Hi. Thanks for getting the replacement Linziclip to me so quickly. I will definitely recommend your site to my friends. Helen from Southampton
 
Hello, We received the hairclips today. Thank you very much for the quick delivery. Best regards, HW from Germany
 
Thank you for the quick delivery. I ordered the necklace for my wife yesterday and it arrived this morning! I'm really pleased with the necklace too - I would be happy to recommend you to others.  Steve from Newcastle-upon-Tyne