Return to Help Index| My Account | |
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| Creating an account. | |
| 1) Click the "My Account / Order Status" link at the top right side of our site. 2) Enter your email address. 3) Select "I am a new customer". Then simply follow the prompts to complete setting up your account. You can also create an account as part of the checkout process, by choosing to enter a password when prompted on the checkout page (this is optional - you don't have to create an account to place an order as you can checkout as a 'guest'). However if, after placing your order, you will want to access the order record, access/print an invoice or track an order (if a tracking number has been provided at shipping) you must create an account at time of checkout; previous/old orders cannot be linked to your account if they have been placed as a 'guest'. Your information is NEVER sold to any other company and is kept completely private. Please view our Privacy Policy for more information. |
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| Editing my account information. | |
| Click the "My Account / Order Status" link at the top right hand side of our site to edit your account information. | |
| I forgot my password. | |
| Click the "My Account / Order Status" link at the top right hand side of our site. Under the login box you'll see a link that says "Forgot your password? Click here". That link will send an email to you with your password. | |