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Shipping
Where do you deliver to?
 
We deliver within the UK (England, Scotland, Wales, Northern Ireland), Channel Islands and British Forces Post Office (BFPO) addresses. You can find full details of shipping options, estimated delivery times and shipping charges in our Shipping and Delivery Policy.

We also deliver to some international destinations. To check if we are able to ship to your country, please do the following:
1. Add the item(s) you are interested in to the cart; this will automatically bring you to the CALCULATING SHIPPING page.
2. Look for your country in dropdown menu of available countries. If your country is NOT in this dropdown menu unfortunately we cannot ship to your country at this time.
 
Please be aware that orders to international destinations outside of the European Union may be subject to local import duties and / or local taxes in the country of destination. Please check with your local customs authority to ascertain applicable rates. Pretty Pieces Ltd is not responsible for any such charges; any charges applied must be paid for by the order recipient. Additionally, please note that you are considered the importer of record and must comply with all laws and regulations of the country in which the goods will be received. To find out more information about international shipping, please refer to our Shipping and Delivery Policy.
How much does delivery cost?
  This depends on the shipping option you choose at checkout, and the destination address of your order.  You can find full details of shipping options, estimated transit times and shipping charges in our Shipping and Delivery Policy.
Do you deliver to BFPO addresses?
  Yes, we can deliver to British Forces Post Office (BFPO) addresses. You can find full details in our Shipping and Delivery Policy.  (Please note: we do not despatch orders via other countries' military postal services.)
How long will it take for my UK order to arrive?
 

This depends on the shipping rate you choose at checkout, and the destination address of your order. You can find full details of shipping options, estimated transit times and shipping charges in our Shipping and Delivery Policy.

How long will it take for my international order to arrive?
 

This depends on the shipping rate you choose at checkout, and the destination address of your order. You can find full details of shipping options, estimated transit times and shipping charges in our Shipping and Delivery Policy.

What happens if no-one is at home when you deliver?
  Please make sure that someone will be available to accept your order parcel, and sign for it if necessary, at the delivery address you give us at checkout.

If no-one is in to take the parcel(s), an 'attempted delivery' card should be left for you so you can make alternative delivery arrangements with the delivery company.